IT Service Management (ITSM) teams are increasingly turning to generative AI (GenAI) to streamline workflows, reduce resolution times, and improve user satisfaction. In this post, we’ll explore two architectures for integrating GenAI into platforms like ServiceNow: man-in-the-middle (human-in-the-loop) and agentic automation (autonomous AI agents). Why GenAI for ITSM? […]
A short post today to share an issue that troubled me for a while. Hopefully it can help you too. Basically I was trying to build a new container image using Podman in Ubuntu. These are my versions: My Dockerfile is straight forward When I tried to create […]
This is the first of a 3 part series on Ansible dynamic inventories. I was looking for some information about dynamic inventories as part of a project and I realized that even though there are a few articles out there, there is little detailed content specially around building […]
In the world of software development, Murphy’s law holds an unassailable truth: Anything that can go wrong, will go wrong. As a proud member of this masochistic club, you might be looking for innovative ways to stall your Kubernetes enterprise rollout. Maybe you want to add a little […]
This is part 2 of a small series we started to show some techniques that allow us to build a hierarchy of dashboards with Grafana. In the first part we learnt how to create links both at the panel and at the dashboard level. In this article we […]
Grafana has become a very popular tool for monitoring systems and applications partly due to the amount of features and integrations it provides. The graphs it produces are beautiful. However sometimes you need to show a string or a value instead of a full graph. For that purpose […]
While most of the vendors and their platforms (including DellEMC) are having Ansible modules published, but there are instances where functionality you’re trying to use isn’t covered in the available module or simply modules aren’t available at all. In such situations you’ve no choice than using Ansible URI […]
Recently while I was trying to install AWX using Ansible I came across below error on Centos. While this error was referring to missing pip package “docker-compose”, but when I tried to install the same it gave below error stating that it’s already installed. After trying multiple solutions […]
This blog is the continuation of Ansible with DellEMC storage multi-part blog. In Part 1 of this series, we discussed getting started with the installation of dependencies for the Ansible and DellEMC Ansible module, followed by Ansible installation. Part 2 was about the high-level basics of Ansible to get you started quickly. Part […]
This blog is the continuation of Ansible with DellEMC storage multi-part blog. In Part 1 of this series, we discussed getting started with the installation of dependencies for the Ansible and DellEMC Ansible module, followed by Ansible installation. In Part 2 we discussed the high-level basics of Ansible to get you started quickly. The […]