In this blog post we will explore how to order items from a ServiceNow catalog using the ServiceNow REST API. There are a few examples out there that use “REST API Explorer” inside ServiceNow. I will focus here on how to do it from an external tool. In […]
As the use of cloud computing continues to grow, more and more organizations are adopting a multicloud strategy. This means that they are using multiple cloud providers, each with its own strengths and weaknesses. This can be a great way to get the best of both worlds, but […]
We have published a few videos in the IaC Avengers YouTube channel about automation using Ansible and how this can be integrated into an ITSM tool like ServiceNow to provide a cloud-like experience for private infrastructure. In the last two videos we have even demonstrated how to treat […]
In this tutorial we are going to use a practical example to show you how to use the ServiceNow REST API. I personally find ServiceNow has great online documentation but I like to see some examples to understand how other people are using it. This is the motivation […]
In this video we show how to leverage a popular Service Management tool such as ServiceNow as well as Ansible to allow end-users to consume on-prem physical IT resources in a cloud-like fully automated fashion from both the web interface and their mobile app. When people talk about […]
In this article we will explore how to create incidents in ServiceNow using the REST API. This article was a stepping stone for this video that shows how to integrate ServiceNow, Microsoft Teams and alerts from infrastructure. You might also be interested in the second post in this […]
In today’s article I wanted to share some work I have been doing recently, specifically a prototype for an on-prem Storage-as-a-Service (STaaS) with DellEMC PowerStore A few years ago we used to hear a lot the “we have a cloud-first policy” and this of course meant “public cloud”. […]
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